I wanted a website that reflected the ethos of our school, looked professional and modern, and was an effective 'shop window' for parents, pupils and staff. Annie visited to get to understand how Project Based Learning worked at Yarborough - the result was a bespoke website of which we are very proud. All the technical side was handled professionally and the aftercare has been superb. I am  extremely pleased to have chosen the Specialists for this project.


We needed to both set up a new website for NITSA our teaching school alliance, and replace Northgate School’s existing site which was frankly, tired and unloved. Annie did us a tremendous deal on both sites and worked tirelessly for us within an extremely tight budget. She really got the vision, ethos and purpose behind both the school and the teaching school alliance and produced radically different designs for each one which exactly fit each organisation. We have been really impressed with the Specialists as they are quick, excellent designers, technically competent and do what they say they will do. This is all the more remarkable as we are based in London and they are based in Yorkshire, so all explanations, discussions and negotiations took place by phone and email and have proved to be remarkably error free. Therefore, we have no hesitation in recommending them, or in providing this testimonial.

Business Manager, NITSA
and www.northgateinternationaltsa.org.uk

"In 2012, we embarked on a process of reviewing and updating our school website. We wanted to rebrand, find an easier and more helpful partnership to empower the staff responsible for the website and increase functionality of the website as a tool for effective communication. Our existing deal was increasingly difficult to manage and we felt ‘ignored’ by our provider.

The Specialists have been brilliant to work with. The friendly, personalised and supportive service they provide has revolutionised our use of the website and its role as a key tool for the school. We had also just become an all-through school, a development that lead to three distinct areas of the school that needed specific marketing to different target audiences. Not only did they design a fantastic easy to use website, but they also provided us with a vision around which we could structure all of our publicity and the internal branding that is now in place within the school. We now have a distinct team in school for this, and they feel like an extension of our in-house team!

The Specialists are always easy to contact, always helpful and supportive whenever we have had a problem, however, small. Our website had become the informative heart of our school and is changing the way we operate and communicate. We are now entering phase two and, as with Phase 1, we would not want to be with any other provider to move our vision forward. "

Community Services Manager, Roundhay School

“Our website was tired and updated and we were in need of a refresh.  We met with Annie from The Specialists who completely understood our business needs.  Thanks to Annie and the team we now have a professional website, which we can easily maintain and update with our latest news.  The customer service we received was exceptional and I would highly recommend The Specialists”

HCS Mechanical www.hcsmechanical.com

“We were keen to revamp our outdated website and chose The Specialists for the project. We were impressed with Annie’s reassuring, grounded and helpful approach. Annie took the time to understand our company and has a natural intuition for effective branding and communication. The Specialists were very responsive throughout and the whole process was refreshingly smooth and fast. The result has exceeded our expectations; we now have a fresh, dynamic and contemporary website that really lifts and enhances our corporate image. The Specialists have reinvigorated our approach to, and enthusiasm for marketing, and we would happily recommend them to anyone looking for a professional and effective service with a personal touch.”

Quality & Sustainability Manager, Speedclad Ltd

"After trawling through many local school websites we found that the ones we liked had all been designed by the Specialists. We contacted Annie, and from the very first meeting it was clear that working together would be enjoyable, easy and highly productive. We were astounded by the dedication of Annie and her team, no job was too great or too small. The speed at which the site developed and the attention to detail was remarkable. Our new website is fantastic and really reflects the vibrant exciting school Lawnswood is. I would strongly recommend Annie and her team to anyone wishing to develop their website and their brand."

Deputy Headteacher

"We have worked with The Specialists on a number of projects at the Fire Service College and have always been more than delighted with the results. From the development of updated branding through to a full suite of new marketing collaterals including brochures, flyers, exhibition stands and banners, advertisements, stationery and most recently a 12-page newsletter, we have received very positive and highly complimentary feedback from our customers on all of the new-look materials. Annie is an absolute pleasure to work with – she is very friendly, smart and professional and clearly knows her game. She is very empathetic and insightful. The Specialists always deliver work on time and to an exceptional standard. I have been working with Annie for 14 years now and she has always delivered exceptional results at competitive prices, never once letting me down."

Marketing Manager

Fire Services College

"Having worked with various members of the team at the Specialists - I would not hesitate to recommend them to anyone. At Corin we have worked with them now on a number of different projects - from brochures, presentations and exhibition stand design, to a full re-branding project and the design of a new corporate website. Annie is fantastic at understanding and interpreting a brief - delivering results which not just meet, but exceed expectations. The team are all incredibly friendly, highly professional, very skilled in their jobs and turn work around extremely quickly. Whenever I give Annie a call, I know I can have every confidence that they will deliver results of an exceptional standard and at a very competitive price, and I certainly hope to continue to work with them in the future." 

Marketing Manager, Corin Group plc

"We could not be happier with the work The Specialists have done in developing and delivering our fantastic new website. Annie and her team have created a site that meets all our requirements - a contemporary, fresh look with easy navigation that reflects the vibrant nature of our school. Feedback from Governors, pupils and parents has been excellent. The site is enabling us to communicate so much more effectively with our families (they love the translate option) and to showcase the work of our children. The high quality of the site also allows us to confidently reach out to a wider audience when recruiting, networking and meeting statutory requirements.To achieve this the Specialists have provided an exemplary web design service. In all respects they have been professional, creative, reliable and responsive to our requests. A pleasure to work with."

Headteacher Shakespeare Primary School

The Specialists have produced a fantastic website for our conversion to an Academy, resulting in a flood of compliments from our pupils, parents/carers, service providers and members of the public. This was achieved because Annie really takes the time to get to know the client and their requirements. We have a website that not only matched exactly what we wanted but passed our expectations.

Headteacher, Woodside Academy (Primary)

"I love the work of Annie Backhouse-Cook and her team at The Specialists. In a short time, she and the team produced a central Inspiration Trust website and refreshed the websites of our schools. They are innovative, attractive and easy to follow"

"Annie has developed our brand and all of our websites and collateral. This is a singular achievement as she had to work from scratch and at speed and interpret the vision of a very busy CEO to do so. Her work is highly creative, she gets it right first time and she is always on time. She is quite simply a joy to work with and a total marketing star" (Linked In recommendation)

Chief Executive, Inspiration Trust

After being signposted by other teaching schools to the excellent work of "The Specialists" - we weren't disappointed. Annie had some great ideas and it wasn't long before the site was up and running. Deadlines and timescales were always met and additional requests were always met with a "can-do" response. We would recommend "The Specialists" to anyone looking for a bespoke and professional solution.

Headteacher, Brompton-on-Swale CE Primary School www.bromptonschool.net

Swaledale Alliance www.swaledalealliance.org

'Having The Specialists design our website has been second to none. Right from the beginning it has been a very professional and informative service. Every question was acted upon quickly and advice was easily sought from Annie who is very easy going and nothing is too hard. We have been very impressed with the layout of our new website and feedback has been excellent since the launch. Our new website is certainly contributing to raising the image of the school and  I would highly recommend \the Specialists.'

Reevy Hill Primary School

"The Specialists were recommended to us by a neighbouring Teaching School Alliance and we are delighted with the website that has been created for us.  As clients, we wanted to have a lot of input into the look and feel of the website design and Annie, being the highly experienced professional that she is, was extremely accommodating with our numerous queries and tweaks offering recommendations as we went along as to what would work and what wouldn’t.  We have no hesitation at all in recommending Annie and The Specialists and consider them to be ‘outstanding’ both in their creativity and customer service.  A special thanks also to Brian for delivering the CMS training and for his patience beyond the call of duty when it comes to uploading documents.  Thanks all!"

Teaching School Co-ordinator, Ebor Teaching Schools Alliance

"As Partnership Operational Director I have found The Specialists work to be exemplary. They have designed a website and communication system that meets our needs and have provided the specialist advice we require. This has led to a responsive and interactive faciltity which is key to moving the partnership forwards. I have no hesitation in recommending them."

Operational Director
Bradford Partnership www.bradfordpartnership.com

"Recently Mental Health Support needs to bring an aging website up to the very best contemporary standards including ease of access for people with disabilities.

The Specialists in Communications Ltd based in Northallerton, North Yorkshire were quick to respond to Mental Health Support’s need and specifications and were truly enabling in every respect to achieve the outcome that was required. The Director, Annie Backhouse-Cook and her experienced staff proved to be adaptable, efficient and kept all their promises on timelines for delivery and content. The website is now live and is receiving very positive responses. It has extended the reach of this org at a time that is needed to a significant extent. The Company has a variety of contractual arrangements which are competitively priced."

Mental Health Support in Hambleton & Richmondshire

"Annie was recommended to us as a website designer for a new education consortium. She came with glowing accolades from an existing client - and they were spot on. Annie always puts the client first, listens to their needs and gives them the solution - not the problem. She is incredibly creative, but immensely pragmatic too. Her attention to detail is tremendous and she absolutely delivers within timescales and on budget. Nothing is too much trouble. It’s been a real pleasure to work with Annie and I wouldn’t hesitate to recommend her. She’s a true professional with great integrity and immensely talented."


"We asked the The Specialists to design and build a new company website as were impressed with other work they had been producing. As an education consultancy, we needed our site to appeal to differing audiences across the education sector. The Specialists took the brief and produced a great website which has received nothing but positive feedback from staff, and more importantly clients, on its ease of use and its clean and professional design. We have since commissioned a number of school recruitment websites from The Specialists."


"From the first phone call I had from Annie I felt that I was going to get the support and the expertise me and my business needed.  Nothing has been too much trouble for the specialists team to do for me and I am so grateful for the personal and friendly approach. I felt like I was working with a friend who I had known for years with the ability to put you at ease. I can tell that Annie and her team enjoy what they do and indeed it is more than a job. Thank you again for doing an excellent job, I will be recommending you to everyone I know. God Bless."

Director Reconciliation Training

"The Specialists produces a wide range of marketing collateral for Yarm School, including the annual magazine which is one of the most important publications we produce. Annie works closely with the school to produce eye-catching designs that reflect the school’s image. Their quick and friendly response makes producing outstanding marketing collateral stress-free."

Marketing and Communications Manager, Yarm School

"We have worked with The Specialists since they were formed and have found them to offer a breadth and quality of service that we have valued highly. Most of all we have been impressed by their speed of response to our projects – which often come along with very little notice and requiring turnaround against extremely tight deadlines. Their customer care has been outstanding. We will continue to use them."

Director of Navigate Group 

"The Specialists really proved their worth when it came to designing our website. They listened carefully and delivered exactly what we asked for and made the whole process so easy for us. I would not hesitate to recommend them both for their work, client relations and making what seemed like an arduous task quite pleasant!"

Communications Manager, Greater Manchester Hepatitis C Strategy

"Having worked with The Specialists in a previous incarnation, I had no doubts about using their services again as an independent and private design company. They always work within the brief and often surpass it - offering added value and attractive results. Having recently moved to new pastures myself, I was keen to show my industry how designing marketing communication should be done - so I gave Annie a call."

Head of Marketing for Campbell Hooper

"Professional, intuitive, efficient with high attention to detail are all words I would use to describe Annie from The Specialists. I required a website for my long established practice, which was professional and reflected our beliefs and principals. Annie quickly put me at my ease and took onboard my specific requirements. I realised after our first meeting that I could entrust my website design to her. Annie and The Specialists have produced a website that is modern, creative and easy to navigate. I would thoroughly recommend Annie and The Specialists to anyone who requires a similar service."

Owner, Coverdales Opticians

"Annie Backhouse-Cook, as part of The Specialists, designed a high quality website that has attracted a lot of attention. Many clients have commented on how the website made a an impact on them. Annie was always very supportive and met all deadlines for the design and construction of the site. Her back-up service has always been excellent with any further improvements delivered on time"

Director, Andrew Lagden Education Consultancy

"Dear Annie, I just wanted to say a huge thank you for all your help with redesigning our website. This is the first project we have worked on together and I have found you to be incredibly knowledgeable, helpful and a truly lovely person to work with. Going forward I am sure the projects we are looking at together will have the same outcome! Should you wish to refer anyone to me to confirm my opinion I would have no hesitation in giving you a glowing reference."

Owner Holme Design, Bedale

"Annie is a professional and highly talented web designer. She adds her own unique and creative flair to jumbled up room of ideas and comes up with something quite special. Her work ethic is outstanding and her sense of humour is matched only by her sense of urgency when the time frames are verging on the impossible. Annie comes with a 5 star recommendation from me and we will using her service again in the New Year to complete another new website for a second company within of our group."

SLS York

"Annie and her team offer great expertise and are really helpful and friendly to deal with. If you’re looking for some no nonsense web expertise that’s great value look no further."

NHS Leeds Community Healthcare 

"I recommend Annie without hesitation. She is a joy to work with and always produces great results. She is enthusiastic about the work she does and genuinely cares about the business of her clients. Annie develops our marketing presence. She has the ability to translate our initial thinking into creative concepts. She always adds value to our thinking and makes it her priority to understand our business and the key issues we are facing. Annie is very personable and works well with colleagues."

Jo Fish MD Navigate

"I commissioned Annie at The Specialists to design from scratch an attractive and interactive website for a NHS project I was working on. The Specialists fully met the brief and I was extremely happy with the end result and follow up work. Both Annie and her colleagues were very helpful and a pleasure to deal with and I have no problem in recommending her and her company."

GMHepC Manchester

"The first time I met Annie I knew that she understood instinctively the concept of togetherfriends and the audience I was aiming for. The design created for the site is perfect and has been praised by many who have used the site so far. The graphics, colours, and page layouts convey a highly-professional image for my business. It is a sophisticated site, with a lot of functionality. Annie and Dan guided us through the design process and were open to our ideas and input every step of the way. It felt like a true “partnership”. Annie has also designed flyers, banners, and business cards that reinforce perfectly the brand of the business. The breadth of expertise available from the Specialists ensures that whatever our request they can accommodate us and provide a top-quality solution. I look forward to continuing to work with Annie and the team as the business grows!"


"The Specialists have designed our new staff website and new public website and we would like to thank them for their hard work, ideas and enthusiasm in delivering two excellent sites which are user friendly, simple to manage and have been well received by staff."

Corporate Communications team, NHS Yorkshire and the Humber (no longer live)

"We would like to thank The Specialists for all their hard work on our staff website. Not only have they delivered an excellent site but have continually offered their help and expertise in order to make it an effective communications tool. They have managed to capture our vision and create a user friendly site that has been well received by staff. We have since asked The Specialists to redesign our public website."

Corporate Communications team, NHS Yorkshire and the Humber (no longer live)

"Any project, large or small, will be in safe hands with Annie. Her incredible attention to detail and willingness to go the extra mile are qualities often promised but seldom delivered. If you’re going to do something, you want to do it well - Annie will make it happen for you."

Picture Power

"Annie is a joy to work with. Whilst she is professional and demanding in the standards she sets and an imaginative and creative problem-solver, the abiding impression is of someone who is great fun to work with and has tremendous joie de vivre."

Mike Galloway Ltd

"Annie is extremely talented and a great team player. She has developed some amazing creative work, both online and for brochures and documents to market Navigate’s services. She has also designed some very striking websites for our clients, which are always very well received by clients and the market. Often Annie works from a limited brief, but researches her work so well that she is able to develop excellent designs. Annie is a great person to have in your team, she is extremely talented and I would recommend her wholeheartedly!"

Recruitment consultant

"Annie is unique in her ability to combine creative flair, and getting the job done! She is flexible, and with great ease can provide a solution to meet any need whether it be a large piece of creative work, or a last minute tight turnaround job. She is insightful and friendly and a complete pleasure to work with."

Joanne Pinkney, Tribal Group

"Now that the LARS site has gone live – I just wanted to say a big thank you for all your hard work, commitment and not to mention, patience…..We’ve had lots of really positive feedback – everyone here seems really pleased with it, so many thanks for helping this to happen. The site will be really important for Corin going forward, so many thanks for helping us to deliver such a professional-looking marketing tool. It’s been a pleasure working with you – as always!" (www.larsligaments.com)

Marketing Manager, Corin Group plc

© The Specialists 2019

The Specialists is a trading name of BXC Consultancy Limited. The Specialists, Evolution Business Centre, 6 County Business Park,
Darlington Road, Northallerton DL6 2NQ. Company registered in England and Wales no: 07545142